Privacy Policy

Fine Day Co., Ltd. needs to inform you of necessary information such as your name, address, telephone number, and e-mail address when you order, contact and so on.

We handle personal information in accordance with the privacy policy below, which is the purport of the Personal Information Protection Act.

This privacy policy is a promise between you and us regarding the handling of personal information we receive from you.

About purpose of use of personal information

We use personal information for the following purposes.

  • We will use the information you received from you, such as your name, address, phone number, and e-mail address, to ship the product to you and request a charge. In addition, we may refer to the bank account, etc. that you have specified in connection with billing and confirmation of payment.
  • Contact information such as your name, address, phone number, e-mail address, etc. and the type and quantity of items ordered, and the amount charged to communicate and confirm the details of the order and delivery method. Use information.
  • We will use your usage history, contact information such as your name, address, phone number, e-mail address, etc. to inform you of our campaigns and surveys, products and services.
  • In order to improve our services, we will use customer feedback, survey results, usage history, etc.
  • We use contact information such as your name, address, phone number and e-mail address to answer customer requests and inquiries.
  • In order to refuse the use of the service to those who order the product with an illegal purpose, the customer’s name, address, the type of the product ordered or the customer regarding the transaction judged to have been used for the illegal purpose Use information such as the amount and the billed amount.

About management of personal information

We manage personal information in the following system.

  • We will maintain the necessary in-house system in accordance with the Personal Information Protection Law and guidelines, and obtain from our employees a written pledge to properly handle personal information.
  • We limit the use of personal information only to employees required for business, make rules for storage and management of media etc. containing personal information, and take preventive measures for personal information protection.
  • For personal information stored in the system, we will prepare an account and password so that only employees required for business can use it, and carry out access permission management. In addition, the account and password are strictly managed so as not to be leaked or lost.

About the third party offer of personal information

We do not provide personal information to third parties without your consent.

However, we may outsource the management of information in order to ship the product, but in that case, we will limit it to the personal information of the range necessary for business operation. (Name, address, phone number, e-mail address)

In addition, in outsourcing, we will select a outsourcing company that is fully managed and managed personal information, and will comply with and oversee our personal information regulations.

In the following cases, personal information may be disclosed or provided to third parties.

  • If you agree with the customer.
  • When it is necessary to disclose personal information to a financial institution or the like for credit card settlement when making payments related to the use of product purchases, etc.
  • In cases where disclosure or submission is ordered from the judiciary or an administrative organization, etc., in accordance with the law.
  • It is necessary for a national organization or a local public entity or a person who receives the commission to cooperate in carrying out the office work prescribed by law, and obtaining the consent of the person may hinder the execution of the office work. If there is.
  • In cases where it is necessary to disclose for protection of human life, body or property, and it is difficult to obtain the consent of the person.

About disclosure, correction and deletion of personal information

The personal information held by our company will be disclosed, corrected and deleted by the prescribed procedure after confirming the identity of the customer at the customer’s request.

Method of identity verification

Please mail a copy of your identification document (driver’s license, health insurance card, etc.) to our company in order to confirm that it is a request from you.

We will confirm the contents, and upon confirmation that it is the request from the person, we will disclose it by mail to the address described in the identification document, correct the information, and delete the information.

Online shop Fineday music Delivery Center
Akiruno-shi Tokyo,197-0831

Online shop Fineday music office
Fuchu-shi Tokyo,183-0042

About revision of privacy policy

The contents of this privacy policy may change due to changes in our business activities, changes in service content, and abolition of related laws and regulations.